{"id":10656,"date":"2025-05-28T16:28:20","date_gmt":"2025-05-28T19:28:20","guid":{"rendered":"https:\/\/kinetic-corp.com\/training\/?post_type=product&#038;p=10656"},"modified":"2026-04-13T12:43:01","modified_gmt":"2026-04-13T15:43:01","slug":"fundamentos-de-customer-experience","status":"publish","type":"product","link":"https:\/\/kinetic-corp.com\/training\/formacion\/fundamentos-de-customer-experience\/","title":{"rendered":"Fundamentos de Customer Experience"},"content":{"rendered":"<p>Esta formaci\u00f3n est\u00e1 pensada para aquellas personas que tengan intenci\u00f3n de comprender la metodolog\u00eda de gesti\u00f3n centrada en el cliente y sus impactos en los resultados, en especial, l\u00edderes o emprendedores que tengan deseos de transformar la cultura de las organizaciones implementando herramientas centradas en el cliente, para mejorar su experiencia y aumentar su lealtad.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Esta formaci\u00f3n est\u00e1 pensada para aquellas personas que tengan intenci\u00f3n de comprender la metodolog\u00eda de gesti\u00f3n centrada en el cliente y sus impactos en los resultados, en especial, l\u00edderes o emprendedores que tengan deseos de transformar la cultura de las organizaciones implementando herramientas centradas en el cliente, para mejorar su experiencia y aumentar su lealtad.<\/p>\n","protected":false},"featured_media":10661,"template":"","meta":{"_acf_changed":false},"modalidad":[39],"product_brand":[],"product_cat":[26],"product_tag":[],"class_list":{"0":"post-10656","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"modalidad-live-class","7":"product_cat-tecnologias-digitales","9":"first","10":"outofstock","11":"sale","12":"sold-individually","13":"shipping-taxable","14":"purchasable","15":"product-type-simple"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fundamentos de Customer Experience - Kinetic Training<\/title>\n<meta name=\"description\" content=\"Aprend\u00e9 a diagnosticar la relaci\u00f3n con tus clientes y a mejorar las interacciones con ellos mediante el dise\u00f1o de experiencias memorables.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kinetic-corp.com\/training\/formacion\/fundamentos-de-customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fundamentos de Customer Experience - Kinetic Training\" \/>\n<meta property=\"og:description\" content=\"Aprend\u00e9 a diagnosticar la relaci\u00f3n con tus clientes y a mejorar las interacciones con ellos mediante el dise\u00f1o de experiencias memorables.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kinetic-corp.com\/training\/formacion\/fundamentos-de-customer-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Kinetic Training\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/kinetic.traininghub\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-13T15:43:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kinetic-corp.com\/training\/wp-content\/uploads\/2025\/05\/foto_fundamentos_cx.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/formacion\\\/fundamentos-de-customer-experience\\\/\",\"url\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/formacion\\\/fundamentos-de-customer-experience\\\/\",\"name\":\"Fundamentos de Customer Experience - Kinetic Training\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/formacion\\\/fundamentos-de-customer-experience\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/formacion\\\/fundamentos-de-customer-experience\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/foto_fundamentos_cx.webp\",\"datePublished\":\"2025-05-28T19:28:20+00:00\",\"dateModified\":\"2026-04-13T15:43:01+00:00\",\"description\":\"Aprend\u00e9 a diagnosticar la relaci\u00f3n con tus clientes y a mejorar las interacciones con ellos mediante el dise\u00f1o de experiencias memorables.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/formacion\\\/fundamentos-de-customer-experience\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/formacion\\\/fundamentos-de-customer-experience\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/formacion\\\/fundamentos-de-customer-experience\\\/#primaryimage\",\"url\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/foto_fundamentos_cx.webp\",\"contentUrl\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/foto_fundamentos_cx.webp\",\"width\":600,\"height\":400,\"caption\":\"Fundamentos CX\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/formacion\\\/fundamentos-de-customer-experience\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inicio\",\"item\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Formaciones\",\"item\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/formaciones\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"IA &amp; Tecnolog\u00edas Digitales\",\"item\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/categoria\\\/tecnologias-digitales\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Fundamentos de Customer Experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/#website\",\"url\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/\",\"name\":\"Kinetic Training\",\"description\":\"Desarrolla tu talento\",\"publisher\":{\"@id\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/#organization\",\"name\":\"Kinetic Training\",\"url\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/kinetic-training-fw.svg\",\"contentUrl\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/kinetic-training-fw.svg\",\"caption\":\"Kinetic Training\"},\"image\":{\"@id\":\"https:\\\/\\\/kinetic-corp.com\\\/training\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/kinetic.traininghub\",\"https:\\\/\\\/www.instagram.com\\\/kinetic.traininghub\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/kinetic-training\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Fundamentos de Customer Experience - Kinetic Training","description":"Aprend\u00e9 a diagnosticar la relaci\u00f3n con tus clientes y a mejorar las interacciones con ellos mediante el dise\u00f1o de experiencias memorables.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/kinetic-corp.com\/training\/formacion\/fundamentos-de-customer-experience\/","og_locale":"es_ES","og_type":"article","og_title":"Fundamentos de Customer Experience - Kinetic Training","og_description":"Aprend\u00e9 a diagnosticar la relaci\u00f3n con tus clientes y a mejorar las interacciones con ellos mediante el dise\u00f1o de experiencias memorables.","og_url":"https:\/\/kinetic-corp.com\/training\/formacion\/fundamentos-de-customer-experience\/","og_site_name":"Kinetic Training","article_publisher":"https:\/\/www.facebook.com\/kinetic.traininghub","article_modified_time":"2026-04-13T15:43:01+00:00","og_image":[{"width":600,"height":400,"url":"https:\/\/kinetic-corp.com\/training\/wp-content\/uploads\/2025\/05\/foto_fundamentos_cx.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/kinetic-corp.com\/training\/formacion\/fundamentos-de-customer-experience\/","url":"https:\/\/kinetic-corp.com\/training\/formacion\/fundamentos-de-customer-experience\/","name":"Fundamentos de Customer Experience - Kinetic Training","isPartOf":{"@id":"https:\/\/kinetic-corp.com\/training\/#website"},"primaryImageOfPage":{"@id":"https:\/\/kinetic-corp.com\/training\/formacion\/fundamentos-de-customer-experience\/#primaryimage"},"image":{"@id":"https:\/\/kinetic-corp.com\/training\/formacion\/fundamentos-de-customer-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/kinetic-corp.com\/training\/wp-content\/uploads\/2025\/05\/foto_fundamentos_cx.webp","datePublished":"2025-05-28T19:28:20+00:00","dateModified":"2026-04-13T15:43:01+00:00","description":"Aprend\u00e9 a diagnosticar la relaci\u00f3n con tus clientes y a mejorar las interacciones con ellos mediante el dise\u00f1o de experiencias memorables.","breadcrumb":{"@id":"https:\/\/kinetic-corp.com\/training\/formacion\/fundamentos-de-customer-experience\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/kinetic-corp.com\/training\/formacion\/fundamentos-de-customer-experience\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/kinetic-corp.com\/training\/formacion\/fundamentos-de-customer-experience\/#primaryimage","url":"https:\/\/kinetic-corp.com\/training\/wp-content\/uploads\/2025\/05\/foto_fundamentos_cx.webp","contentUrl":"https:\/\/kinetic-corp.com\/training\/wp-content\/uploads\/2025\/05\/foto_fundamentos_cx.webp","width":600,"height":400,"caption":"Fundamentos CX"},{"@type":"BreadcrumbList","@id":"https:\/\/kinetic-corp.com\/training\/formacion\/fundamentos-de-customer-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Inicio","item":"https:\/\/kinetic-corp.com\/training\/"},{"@type":"ListItem","position":2,"name":"Formaciones","item":"https:\/\/kinetic-corp.com\/training\/formaciones\/"},{"@type":"ListItem","position":3,"name":"IA &amp; Tecnolog\u00edas Digitales","item":"https:\/\/kinetic-corp.com\/training\/categoria\/tecnologias-digitales\/"},{"@type":"ListItem","position":4,"name":"Fundamentos de Customer Experience"}]},{"@type":"WebSite","@id":"https:\/\/kinetic-corp.com\/training\/#website","url":"https:\/\/kinetic-corp.com\/training\/","name":"Kinetic Training","description":"Desarrolla tu talento","publisher":{"@id":"https:\/\/kinetic-corp.com\/training\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kinetic-corp.com\/training\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/kinetic-corp.com\/training\/#organization","name":"Kinetic Training","url":"https:\/\/kinetic-corp.com\/training\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/kinetic-corp.com\/training\/#\/schema\/logo\/image\/","url":"https:\/\/kinetic-corp.com\/training\/wp-content\/uploads\/2024\/05\/kinetic-training-fw.svg","contentUrl":"https:\/\/kinetic-corp.com\/training\/wp-content\/uploads\/2024\/05\/kinetic-training-fw.svg","caption":"Kinetic Training"},"image":{"@id":"https:\/\/kinetic-corp.com\/training\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/kinetic.traininghub","https:\/\/www.instagram.com\/kinetic.traininghub\/","https:\/\/www.linkedin.com\/company\/kinetic-training\/"]}]}},"_links":{"self":[{"href":"https:\/\/kinetic-corp.com\/training\/wp-json\/wp\/v2\/product\/10656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kinetic-corp.com\/training\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/kinetic-corp.com\/training\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kinetic-corp.com\/training\/wp-json\/wp\/v2\/media\/10661"}],"wp:attachment":[{"href":"https:\/\/kinetic-corp.com\/training\/wp-json\/wp\/v2\/media?parent=10656"}],"wp:term":[{"taxonomy":"modalidad","embeddable":true,"href":"https:\/\/kinetic-corp.com\/training\/wp-json\/wp\/v2\/modalidad?post=10656"},{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/kinetic-corp.com\/training\/wp-json\/wp\/v2\/product_brand?post=10656"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/kinetic-corp.com\/training\/wp-json\/wp\/v2\/product_cat?post=10656"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/kinetic-corp.com\/training\/wp-json\/wp\/v2\/product_tag?post=10656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}